Current Opening: IT Support and Repair Technician – Entry Level We are searching for a Help Desk Technician to maintain and support our client base. The ideal candidate will be able to provide support for our WAN, LAN, and virtual computer platforms. The Technician will be responsible for supporting our clients network infrastructure, desktops, servers, and applications under the direct supervision of the Director of IT.
RESPONSIBILITIES: Perform phone and desk side end user support.
Track and resolve systems and network related projects and incidents.
Update clients on status of requests. Install new / rebuild existing /desktops, servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Respond to systems and network related alerts and escalations.
Maintain a basic knowledge of:
Microsoft Core Services Administration (Active Directory, Group Policy, DHCP, DNS, File and Print services)
Microsoft Windows Server 2008/2012/2016
Microsoft Windows 7/10 Deployment and Administration.
Some remote support and travel might be required.
Must have knowledge of Microsoft SharePoint and Office 365. Salary: $14.00 to $16.00 /hour
We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified candidates regardless of minority, veteran, disability, sexual orientation, gender, gender identity or any other status protected by law.